190+ countries & regions 300+ operators worldwide 24/7 multilingual support
Simple Process

How RORO works.

Whether you choose eSIM or physical SIM — three steps to get set up, then you’re connected the moment you land.

01

Check your phone

Dial *#06# — if you see an EID, you're eSIM-ready. No EID? Order a physical SIM instead — same coverage, same plans.

Takes 10 seconds
Check eSIM compatibility →
02

Pick a plan & buy

eSIM plans are instant — your QR code arrives by email and lands in My SIMs within seconds. Physical SIMs ship within 1 business day; order about a week before you travel.

eSIM · Ready in seconds SIM · Ships 1–5 days
03

Install before you travel

eSIM — connect to WiFi, scan the QR with your rear camera, installed in under a minute. Physical SIM — insert the card, then top up your destination plan on the RORO website.

eSIM · Scan QR SIM · Insert card
Step 04 · On arrival

When you land, do this once

20 seconds in Settings — then RORO connects automatically every trip after.
1 Turn on Data roaming For the RORO line — just once
2 Set RORO as your mobile data line So RORO carries your data abroad
eSIM & SIM
Need a hand? We reply in <2 min, in 15 languages. Check the full install guide → Talk to support →

No eSIM? Choose physical SIM

Stay connected — even without eSIM.
RORO physical SIM card — sky blue with One SIM One World wordmark
No included data · top up online Covering 190+ countries Valid 2 years · extends on top-up
  • Top up anytime, anywhere Recharge online — no need to buy a new card every trip.
  • One card, unlimited trips Reuse the same SIM across every destination — like an eSIM.
  • Ships worldwide Free shipping to mainland China · small flat fee elsewhere · 1–5 days with tracking.
  • Data only — keep your number RORO never replaces your phone number. Sits alongside your home SIM in dual-SIM mode.
  • 190+ destinations Japan · Europe · USA · Thailand · China (no VPN needed) · UAE — and many more.
$3/card RORO Physical SIM
Buy Physical SIM Card →
Not sure if you need eSIM or physical SIM?
Tell us your phone and destination — we’ll pick the right one for you.
Chat with our team →
Why Travelers Choose RORO

A travel eSIM that always works — the moment you land.

Set it up before you go, connect automatically on arrival, and reach a real person the moment anything needs fixing — in 190+ countries.

One SIM, one world

One SIM, one world

One card for 190+ countries. Top up before each trip — keep your number, swap nothing. The same RORO works in Tokyo, Paris, Bangkok or Dubai.

eSIM or physical SIM — your pick

eSIM or physical SIM — your pick

Newer phone? Install an eSIM in under a minute. Older device or no eSIM slot? Order a physical card — same plans, same coverage. Every phone, every traveler is covered by RORO.

Pay-as-you-go pricing

Pay-as-you-go pricing

No subscription, no auto-renewal, no roaming surcharges. Buckets from 1 GB to unlimited — pay what you actually use. Plans valid 180 days from purchase.

24/7 multilingual support

24/7 multilingual support

Real humans in 15 languages, replying in under 2 minutes via chat or WeChat. Whether you can't activate at the airport or just have a question, we're here.

RORO App

Your SIMs, one tidy app.

Manage every eSIM, check usage, top up, and reach support — all in one place. iOS and Android.

Real Traveler Stories

Experiences from Real Travelers

From first-time backpackers to business travelers — see how RORO keeps people connected.

Online the moment we landed.

I bought RORO the day before flying to Tokyo. Scanned the QR in three minutes, and the second the plane doors opened in Narita — full 5G. No airport WiFi hunt, no SIM kiosks.

Three countries, one card.

France, Italy, Spain — the Europe pass switched networks automatically as we crossed borders. The team replied to my WeChat in under 5 minutes when I forgot to enable data roaming.

Easy bulk setup for our team.

We have 12 people traveling on rotation. RORO's bulk-buy flow gave us one bill, clean billing per traveler, and our team activates themselves — no IT desk involved anymore.

New travelers

Save 10% on your first plan.

Use this code at checkout — works on any destination, any plan size.

RORO10
For new accounts · stackable with plan discounts · no minimum spend
What is an eSIM, and how is it different from a regular SIM card?+

An eSIM is a digital SIM built into your phone. You activate it by scanning a QR code we email you - no physical card, no store visit, done in about 3 minutes. Works on iPhone XS and later, plus most Android flagships from 2020 onward. If your phone doesn't support eSIM, our physical SIM covers the same 190+ countries.

Which phones are compatible with RORO?+

Quickest check: dial *#06# on your phone - if you see an EID, you're eSIM-ready. Most phones from 2019 onward qualify: iPhone XS and newer, Samsung Galaxy S20+, Google Pixel 3+, and most Android flagships. One catch - phones bought in mainland China can only use Chinese-carrier eSIMs, even with an EID. No EID or a carrier-locked phone? Our physical SIM works in any phone and ships worldwide.

Which countries does RORO cover?+

190+ countries through 300+ local operators. Headline destinations: Japan (NTT/KDDI/SoftBank), Thailand (AIS/TrueMove), Korea (KT/SK), Europe 34-country pass, USA (T-Mobile/AT&T), mainland China, Hong Kong, Macau. Most regions run 4G LTE; major destinations support 5G.

What's the difference between a Local, Regional, and Global plan?+

Local - one country (Japan, Thailand, USA...). Best value for a single destination. Regional - a group of countries in one area, like the 34-country Europe pass or a Southeast Asia pass. Ideal for multi-country trips. Global - 80-130+ countries in one plan, best for frequent flyers crossing continents. Pick whichever matches your itinerary.

How much does it cost?+

Plans start at $1.99/day. Country plans typically run $2.49-$4.99 for 1 GB / 7 days. Europe 34-country plans start at $3.99. Larger buckets (5/10/20 GB) bring per-day cost as low as $0.27. No roaming surcharges, no hidden fees.

When does the validity period start?+

The clock starts when your eSIM first connects to a network at your destination - not when you buy or install it. So you can buy early and install on WiFi at home without losing a day. Your plan stays ready to activate for up to 180 days after purchase.

How quickly can I get connected?+

eSIMs arrive by email in seconds and install via QR code in under a minute. Physical SIMs ship within 1 business day and arrive in 1-5 days. We recommend installing your eSIM 1-3 days before departure and activating on arrival.

Every plan - eSIM or physical SIM - has a 180-day activation window: buy now and activate any time within 180 days. Need several plans, or multiple for one destination? Order them all at once - they activate automatically in order of destination and purchase date. Any unused plan is fully refundable before it expires.

Will RORO replace my phone number?+

No - both RORO eSIM and physical SIM are data-only: they give you mobile data, not a new phone number for calls or texts. RORO runs in dual-SIM mode alongside your existing line, so your original number keeps receiving calls and SMS as usual.

What if I run out of data? Can I top up?+

Top up before you run out - we strongly recommend it. Topping up needs an internet connection, so if your data runs dry while you're offline, recharging becomes a hassle and can leave you stranded mid-trip. You'll get an alert at 10% remaining - tap Top Up in the app or on the plan page, pay, and your data is back in seconds. No reinstall, no waiting.

Does RORO really work in China without a VPN?+

Yes. RORO China routes through international networks. Google, Gmail, YouTube, WhatsApp, Instagram, ChatGPT - all work directly in mainland China, no VPN needed. Coverage includes mainland China, Hong Kong, and Macau.

Can I use RORO as a hotspot to share data?+

Yes - tethering and personal hotspot are supported. On fixed data plans you can share your full data allowance. On unlimited plans, hotspot sharing is capped at 500 MB per day.

Which payment methods are accepted?+

Credit & debit cards (Visa, Mastercard, UnionPay), PayPal, Apple Pay, and Google Pay. WeChat Pay and Alipay are also accepted - but only for real-name-verified users in mainland China. No ID required for card payments; prices are shown in USD and your bank handles any currency conversion.

How do I order a physical SIM card, and how long does shipping take?+

Pick the physical SIM on any plan page and check out - it ships within 1 business day. Delivery is free to mainland China and a small flat fee elsewhere, arriving in 1-5 days with tracking. Order about a week before you travel so it's waiting for you.

How do I top up my RORO SIM card?+

Sign in on the RORO website or app, open My SIMs, choose your card, and add a destination plan - live in seconds, with no reinstall and no new card. Or select a plan first and tap Top Up, then on the top-up page choose the ICCID under your account - or, without signing in, enter your ICCID and PIN directly to recharge. Reuse the same SIM trip after trip - the card stays valid for 2 years, and every top-up extends its validity by another 2 years.

What is the refund policy?+

Any unused data plan can be refunded in full any time before it expires - eSIM or physical SIM. Once a physical card has shipped, however, the card and its shipping fee are non-refundable. Open live chat or the support button to start a refund.